PRIVACY POLICY

HDZ Notary & Multi–Services LLC
Effective Date: September 11, 2026

HDZ Notary & Multi–Services LLC (“HDZ Notary & Multi–Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or purchasing our services.

1. Information We Collect

Depending on the service you request, we may collect information such as:

  • Full name
  • Mailing or physical address
  • Email address
  • Telephone number
  • Information necessary to schedule an appointment
  • Payment and billing information
  • Information contained in documents you ask us to prepare, notarize, or process
  • Business information when applicable
  • Information you voluntarily provide through forms, email, telephone, text message, or other communication methods

We only request information reasonably necessary to provide the requested service.

2. How We Use Your Information

We may use your information to:

  • Provide and complete requested services
  • Schedule and confirm appointments
  • Communicate with you regarding your appointment or service
  • Process payments
  • Respond to questions and customer service requests
  • Maintain business and transaction records
  • Comply with applicable legal and regulatory requirements
  • Prevent fraud, misuse, or unauthorized transactions
  • Improve our services and customer experience

3. Payment Information

Payments may be processed through third-party payment processors, including Stripe or other payment providers.

HDZ Notary & Multi–Services LLC does not intentionally store complete credit or debit card numbers on its own systems. Payment information may be collected and processed directly by the payment processor according to its privacy and security practices.

4. Information Sharing

We do not sell or rent your personal information.

We may share information when reasonably necessary to:

  • Complete a service you requested
  • Process payments
  • Provide technology or business services
  • Comply with a subpoena, court order, law, or governmental request
  • Protect our legal rights, customers, business, or property
  • Prevent fraud or unauthorized activity

Certain information may also be disclosed when required by law in connection with notarial acts or other regulated services.

5. Notarial Records

Notarial services may require the collection and retention of information required by applicable Texas law and regulations, including information entered into a notary journal or notarial certificate.

Notarial records are maintained and handled according to applicable legal requirements.

6. Information Security

We take reasonable administrative, technical, and physical precautions to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, payment processors, scheduling services, social media platforms, or other services.

We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

8. Cookies and Website Technologies

Our website or third-party services used by our website may use cookies or similar technologies to improve website functionality, analyze traffic, remember preferences, or support certain features.

You may be able to control cookies through your browser settings.

9. Children's Privacy

Our services are not intentionally directed toward children under 13. We do not knowingly collect personal information from children under 13 through our website.

10. Your Choices

You may contact us to:

  • Ask what personal information we maintain about you
  • Request correction of inaccurate information
  • Ask questions regarding how your information is used
  • Request information about our privacy practices

Some information may be required to be retained for legal, accounting, notarial, or business purposes and therefore may not be eligible for deletion.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

HDZ Notary & Multi–Services LLC
Monica Hernandez, Owner
Email: monica@hernandezmsnotary.com
Phone: 945-365-7404